BOSTON, Feb. 15, 2018 /PRNewswire/ — LevelUp, a leading provider of mobile engagement solutions for the restaurant industry, today announced a partnership with Grab, the airport e-commerce platform, to increase mobile order-ahead capabilities in airports across the U.S. Through the partnership, travelers no longer have to sacrifice airport meals due to long lines and overcrowded dining areas and instead can use their mobile devices to place orders ahead of time, allowing them to avoid the line and hop on board their flights faster than ever.
Hundreds of menus from popular airport restaurants like Chili’s, Einstein Bros. Bagels, TGI Fridays, Wolfgang Puck Express and others are now easily accessible to millions of travelers who are looking for the speed and convenience of ordering ahead before their flight.
“With more than 719 million domestic passengers passing through airports in 2016, restaurants and other food kiosks in airports are some of the most logical venues to support mobile order ahead,” said Matt Colfax, strategic partnerships manager at LevelUp. “Travelers want to enjoy a made-to-order meal, but they often do not have time to wait in line or wait for food to be prepared. This partnership is just another stepping stone in making technology and apps work to make consumers lives easier in any possible area.”
Travelers aren’t the only ones benefiting from the new partnership. Restaurants currently on Grab’s platform now have exposure to massive audiences of new customers through LevelUp’s network of partners, including Facebook, Chase Pay, and Yelp, among others. LevelUp’s user base has come to expect convenience, speed and flexibility while interacting with restaurant brands across the country, giving Grab an extremely targeted potential user base.
Additionally, Grab’s technology integrates with restaurant POS systems like NCR Aloha and Oracle Micros giving restaurants a seamless integration to enable mobile order ahead.
“We are excited by the continued growth of the Grab platform with new partners like LevelUp,” said Jeff Livney, Chief Experience Officer of Grab. “Together we can reach busy travelers on the go while improving the airport experience and reducing anxiety on the day of travel.”
Mobile order ahead through LevelUp and Grab is available at hundreds of restaurants in 25 airports and growing.
The largest airport e-commerce platform, Grab is modernizing and simplifying the purchase of airport necessities. Grab’s on-demand mobile ordering platform enables time-pressed travelers to pre-order at a variety of restaurants in a growing number of airports worldwide.
LevelUp connects restaurants and guests with a seamless customer experience that blends analytics, loyalty, and rewards. LevelUp brings its technology to market in multiple ways: embedded into partner restaurant apps to provide a full-stack customer engagement solution; via an open developer platform that powers over 200 mobile apps; and through the LevelUp’s partner distribution channels, which lets consumers order ahead and avoid the line at their favorite lunch spots using the apps already on their phone. Based in Boston, MA, LevelUp is backed by leading investors such as Google Ventures, Highland Capital and JPMorgan Chase.
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